Refund and Cancellation Policy – Pratham Pest Control

At Pratham Pest Control, we are committed to providing exceptional service and ensuring customer satisfaction. If you are not completely satisfied with our services, we offer a fair and transparent refund policy.

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

1. Service Satisfaction Guarantee

Our primary goal is to ensure that your pest control needs are met effectively. If you are not satisfied with the results of our service, please contact us within 30 days of the service date, and we will re-evaluate the situation and provide a re-treatment at no additional cost. If you are still not satisfied after the re-treatment, we will offer a partial or full refund based on the circumstances.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• You must have received a service from Pratham Pest Control.
• You must contact us within 30 days of the service date to report your dissatisfaction.
• Our team must have had the opportunity to re-evaluate and re-treat the affected area.

3. Non-Refundable Services

Certain services and situations are not eligible for refunds, including:

• Services where the customer fails to follow our pest control recommendations and guidelines.
• Situations where new pest activity occurs due to environmental changes or new infestations not related to our initial treatment.
• Services provided under special promotions or discounts where the terms explicitly state that refunds are not applicable.

4. Process for Requesting a Refund

If you believe you are eligible for a refund, please follow these steps:

1. Contact our customer service team at within 30 days of the service date.
2. Provide details of the service, including the date, service address, and the reason for your dissatisfaction.
3. Our team will schedule a re-evaluation and re-treatment of the affected area if necessary.
4. If the issue is not resolved to your satisfaction after the re-treatment, we will initiate the refund process.

5. Refund Method

Return/Refunds will be processed within 7 business days. Refunds will be issued using the same payment method used for the original transaction. If the original payment method is not available, we will arrange an alternative method with you.

6. Contact Information

If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at:

Email: prathampestcontrol123@gmail.com

By purchasing from Pratham Pest Control, you acknowledge that you have read, understood, and agree to be bound by this Refund and Cancellation Policy.